Through the Site, FT provides an online platform through which you can browse different types of sports events. By completing the registration through the Site, you make an offer to participate at the price listed for such event and such other terms and conditions stated on the Site, which shall become a binding contract when accepted by FT, which in turn means the participation has been confirmed by the event organizer. We will indicate the completion and acceptance of your event registration via an e-mail confirmation. We reserve the right to reject registrations as set out below.
When rendering our services, the information that we disclose about the sports events is based on the information provided to us by the event organizers. As such, the event organizers or their representatives are given access to an extranet or other connectivity solution through which they are fully responsible for updating all information, including but not limited to text, information, logos, pictures etc, which is displayed on the Site, pending on our final approval. Although we will use commercially reasonable skill and care in performing our services we will not verify if, and cannot guarantee that, all information is accurate, complete, correct or up to date, nor can we be held responsible for any errors (including manifest and typographical errors), interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of the Site or otherwise), inaccurate, misleading or untrue information or non-delivery of information. Each event organizer remains responsible at all times for the accuracy, completeness and correctness of the information displayed on the Site. In case of problems, our Customer Service will use its commercially reasonable efforts to assist you and serve as a point of contact with the event organizer.
The Site does not constitute and should not be regarded as a recommendation or endorsement of (the quality, or rating of) any sports event listed on the Site. We hereby expressly disclaim any representation, warranty or undertaking in relation to the quality, status or adequacy of any event listed on the Site.
In rare cases, we may also have to cancel or reject a registration due to “obvious errors”, independent of the origin of such errors. For clarity, an obvious error is a mistake on the Site (e.g. in terms of price), which a reasonable person would not consider to be normal. The amount charged will be reimbursed without charge in such case. Whether to cancel or reject a registration for this reason is in FT’ sole discretion.
FT does not process any of the transactions on the Site, nor do we keep the cardholder’s credit card details on our server. Pay Dollar, a payment gateway service provided by AsiaPay Malaysia Sdn Bhd, is our appointed online payment solution provider. For avoidance of doubt, FT and AsiaPay Malaysia Sdn Bhd are both independent contractors and are not to be considered to be agents or partners of one another. All security measures under Bank Negara Malaysia’s compliance requirement, which include but not limited to, measures to safeguard confidentiality and security of card information; use of a website at least 128-bit Secured Socket Layer encryption technique for transmission of cardholder information; compliance with Visa’s requirement to enroll in Visa’s Account Information Security (AIS) Program; compliance with MasterCard’s requirement to enroll in MasterCard’s Site Data Protection (SDP) Program, are complied via Pay Dollar.
In the event of credit card fraud or unauthorized use of your credit card by third parties, FT shall not be liable under any circumstances to you or any other person for indirect, incidental, consequential, special, exemplary or punitive damages, including loss of profit or goodwill, for any matter, whether such liability is asserted on the basis of contract, tort (including but not limited to negligence), breach of warranties, either express or implied, any breach of this agreement or its incorporated agreements and policies, and/or your inability to use the service or otherwise, even if FT has been advised of the possibility of such damages.
FT reserves the right to add or remove any payment methods at any time, with or without giving prior notice to the users.
Generally, we practice a 14 Days Money Back Guarantee Policy. You are eligible for a refund within 14 days of the date of payment, subject to 30% administrative charges of the total amount refunded. After the 14 days period and the event registration closing date, we will not accept any refund request from participant, and any refund request shall be dealt directly with the event organizer.
Under the special circumstances of event cancellation or postponement, refund request will be determined on a case by case basis by the event organizer. To submit a refund request, please copy and email to firstname.lastname@example.org. You are under the duty to ensure your bank account details are correct. We shall not be held responsible for any wrong bank account information provided by you. Your request will be processed within 15 working days and you will be notified via email your refund request outcome.
Upon completing event registration on our Site, you accept and agree to the terms and conditions of relevant sports event. The terms and conditions of each event are made available on the Site at the event information pages. We recommend that you read the terms and conditions of the event carefully prior to registering the event on our Site. If you fail to comply with the terms and conditions listed on the event page, FT will not be held responsible in any way to any damages that may arise in consequence of such violation, including but not limited to, personal injuries, refusal of entry by event organizer and etc.
In order to make a booking you must be over 18 years old and have the full legal capacity to make the transaction (or have the authorization from your legal guardian). You undertake that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the transaction. You accept financial responsibility for all transactions made under your name or account.
If you have any special needs or request, you must contact the event organizer and verify that the special needs can be met before you register and make payment. Please note that all special requests are subject to availability by the event organizer and cannot be guaranteed by FT. Your payment will not be refunded under such circumstances.
FT owns the copyright to the Site. You may not use any intellectual property belonging to FT without our consent. Other product and company names identified on the Site may be the name, trademark, trade name, service mark, logo, symbol or other proprietary designation of FT, its licensor or associated companies or a third party. The use on the Site of any name, trade name, trademark, service mark, logo, symbol or other proprietary designation or marking of or belonging to any third-party, and the availability of specific goods or services from such third-party through the Site, should not be construed as an endorsement or sponsorship of the Site by any such third-party, or the participation by such third-party in the offering of goods, services or information through the Site.
Unless stated otherwise, the software required for our services or available at or used by the Site and the intellectual property rights (including the trademarks, service marks, logos, designs, copyrights etc.) in the contents and information and material on the Site are owned by FT, its affiliated or associated companies, licensors. FT does not assume any liability for copyrighted materials provided by third parties or any intellectual property right infringements by such third parties.
You may use information from the Site for your own personal use only. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without our express permission and that of the copyright owner. In the event of any permitted copying, redistribution or publication of copyright material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyright material.
If you believe in good faith that materials hosted by us infringe your copyright, you or your agent (the “complainant”) may send us a written notice that includes the following information:
The notice must be signed by the complainant and sent to us by email to email@example.com We will review and address all notices that comply with the requirements above in accordance with applicable law.
We suggest that you consult your legal advisor before filing a notice. Also, be aware that you may be guilty of an offence or liable for damages if you make a false claim of copyright infringement.
9. Rights to User Content. Content submitted by users will be considered non-confidential and FT is under no obligation to treat such content as proprietary information. Without limiting the foregoing, FT reserves the right to use the content as it deems appropriate, including, without limitation, deleting, editing, modifying, rejecting, or refusing to post it. FT is under no obligation to offer you any payment for content that you submit or the opportunity to edit, delete or otherwise modify content once it has been submitted to FT, unless stated otherwise. FT shall have no duty to attribute authorship of content to you, and shall not be obligated to enforce any form of attribution by third parties. Please refer to the FT Policies on the Site for more details.
If it is determined that you retain moral rights (including rights of attribution or integrity) in the content, you hereby declare that (a) you do not require that any personally identifying information be used in connection with the content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, modification, deletion and exploitation of the content by FT or its licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the content; and (d) you forever release FT, and its licensees, successors and assigns, from any claims that you could otherwise assert against FT by virtue of any such moral rights.
FT are not the organizer of the event listed, unless otherwise stated.
FT will make every effort to ensure that all contents with regards to the event information, including but not limited to text, information, logos, pictures etc displayed on MyFitTix.com are accurate as at the date of posting. However, we expressly disclaims any representation, warranty or undertaking in relation to the accuracy, completeness, quality or adequacy of any contents with regards to the event information on this website.
While we make every effort to work with event organizers which provide an acceptable standard of service for the price paid, we hereby expressly disclaim any representation, warranty or undertaking in relation to the quality or adequacy of running events listed on the site.
Disclaimer of Warranties
ALL CONTENT, INCLUDING SOFTWARE, PRODUCTS, SERVICES, INFORMATION, TEXT AND RELATED GRAPHICS CONTAINED WITHIN OR AVAILABLE THROUGH THE SITE ARE PROVIDED TO YOU ON AN "AS IS," "AS AVAILABLE" BASIS. FT MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED ON THIS WEBSITE AND TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, FT DISCLAIMS ALL REPRESENTATIONS, CONDITIONS AND WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED CONDITIONS OR WARRANTIES OF MERCHANTABILITY OR SATISFACTORY WORKMANLIKE EFFORT, INFORMATIONAL CONTENT, TITLE, OR NON-INFRINGEMENT OF THE RIGHTS OF THIRD PARTIES. FT DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS THAT THE SITE WILL OPERATE ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE AND/OR ITS SERVERS WILL BE FREE OF VIRUSES AND/OR OTHER HARMFUL COMPONENTS. FT DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING SUITABILITY, AVAILABILITY, ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY MATERIAL OF ANY KIND CONTAINED WITHIN THE SITE FOR ANY PURPOSE, INCLUDING SOFTWARE, PRODUCTS, SERVICES, INFORMATION, TEXT AND RELATED GRAPHICS CONTENT.
FT IS NOT RESPONSIBLE FOR ANY FAILURES CAUSED BY SERVER ERRORS, MISDIRECTED OR REDIRECTED TRANSMISSIONS, FAILED INTERNET CONNECTIONS, INTERRUPTIONS IN THE TRANSMISSION OR RECEIPT OF RESERVATIONS OR, ANY COMPUTER VIRUS OR OTHER TECHNICAL DEFECT, WHETHER HUMAN OR TECHNICAL IN NATURE.
General Limitation of Liability
TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL FT, INCLUDING ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, SUBSIDIARIES, AFFILIATES, DISTRIBUTORS, SUPPLIERS, LICENSORS, AGENTS OR OTHERS INVOLVED IN CREATING, SPONSORING, PROMOTING, OR OTHERWISE MAKING AVAILABLE THE SITE AND ITS CONTENTS (COLLECTIVELY THE "COVERED PARTIES"), BE LIABLE TO ANY PERSON OR ENTITY WHATSOEVER FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, COMPENSATORY, CONSEQUENTIAL, OR PUNITIVE DAMAGES OR ANY DAMAGES OR LOSSES WHATSOEVER, WHERE RELEVANT, CAUSED BY INCLUDING BUT NOT LIMITED TO THE FOLLOWING:-
A force majeure event is an event beyond the Covered Parties’ control and can include, but is not limited to, natural disasters, weather conditions, fire, nuclear incident, electro-magnetic pulse, terrorist act, riots, war, arson attacks, insurgency, rebellion, armed hostilities of any kind, labor disputes, lockouts, strikes, shortages, government actions or restraints, pilferage, bankruptcy, machinery breakdown, quarantine, communications breakdown, epidemic, pandemic etc. No responsibility is accepted for any additional expense, omissions, delays, re-routing or acts of any governmental authority. No Covered Party shall be responsible for any event organizer’s breach of any condition or warranty, nor shall any Covered Party be responsible for any other wrongdoing of an event organizer (including any liability in tort), as to any products and/or services available through the Site. FT does not guarantee continuous access without interruption to the Site.
FT does not in any way (directly or indirectly, independently or in conjunction with any party) own, manage, operate or control the event. The event organizers are liable and responsible for providing the products and services as promised.
You agree to indemnify and hold harmless FT from and against any liability, damage or loss including legal fees and expenses on an indemnity basis that FT incurs or suffers as a result of any action, inaction or omission by you. If you use the Site for or on behalf of a third-party ("Third-party"), including but not limited to a family member, a companion, a club member, you are responsible for any error in the accuracy of information provided in connection with such use. In addition, you must inform the Third-party of all applicable terms and conditions. Each customer using the Site for or on behalf of a Third-party agrees to indemnify and hold each FT harmless from and against any and all liabilities, losses, damages, suits and claims (including the costs of defense), relating to the Third-party's or the user's failure to fulfill any of its obligations as described above.
You are at all times bound by the local laws and regulations. FT cannot be held liable in case an event organizer refuses to let you participate in the event or asks you to leave for legal or regulatory reasons.